Fading or lightening of the treated area between sessions is a normal and expected part of the process. A few days after each session your skin will heal itself and start to exfoliate. In some cases, this may result in small scabs containing SMP pigment falling off the scalp. The exfoliation process causes each replicated follicle to appear smaller and lighter. After each session, the resulting illusion will appear darker and denser, until the desired final look is achieved.
Short term fading usually ceases after 6-8 weeks, however in rare cases clients may experience minor fading after this period. Clients may notice minor flaws where (for example) the pigments have settled unevenly, however this is extremely rare. Your 12 month guarantee covers 1 session as a result of longer term fading or flaw correction, and will therefore be provided free of charge. If this course of action fails to resolve the matter, strictly at our Directors discretion we may offer to remove the treatment on a free of charge basis.
All HIS clients are provided with fixed costs prior to commencing their treatment. During your consultation, we will provide you with an estimate of how many treatment sessions you are likely to require. We use the term ‘estimate’, as different skin types accept our pigments in different ways, therefore it may become apparent during your treatment process that an additional session may be needed. If additional sessions are required to deliver the style that was agreed, we will provide these sessions free of charge.