CLINICAL PROCESS
Our specially designed Scalp Pigmentation MHT® process ensures we follow 100% safe and sterile practices and all consumables are clinically and responsibly disposed of after every single procedure. The equipment and facilities utilised with each and every procedure are medically cleansed and sterilised in accordance with health and safety guidelines, local authority regulations and specialist hygiene training we have received.
PIGMENTS
Our chosen manufacturer and supplier of pigments have acquired over 10 years of clinical and pharmacological experience having undergone significant human trials and confirmed histologies. A history of zero allergic responses are recognised and no harm from the prolonged contact with the skin has been reported.
We are committed to client safety, pigments with ingredients known to induce intolerance and sensitivity are avoided instead the pharmacological grade pigments are mixed with a dispersant of pharmacological grade glycerol, ethanol and propylene glycol and are EEC marked in accordance with directive 76/768/EEC with allocated lot numbers for traceability and constant strive for quality.
Pigment for each client is dispensed using a syringe pump dispenser to maintain hygiene standards throughout the shelf life of the pigment. Pigment is placed into sterile single use disposable containers when performing treatment. Any pigment left over is clinically disposed of with the disposable container in accordance with authority hygiene requirements.
NEEDLES
Every needle cartridge is individually packaged and sterilized using EO gas this is to prevent any disease contamination and transmission. The entire needle cartridge once used is then clinically disposed of in accordance with the authority hygiene requirements.
THE HIS HAIR CLINIC PROMISE
To offer an exclusive service to all of our clients and for them to feel secure in the knowledge that all practitioners are both highly skilled, and fully qualified to perform our treatments.
Your treatment plan is tailored to your individual requirements depending on the look and style you choose. We want you to achieve the best outcome possible, maintain your new look and our comprehensive care package highlights our dedication to you throughout your time with us now and in the future.
CLIENT 10 STAGE CARE CHARTER
Our client care charter includes the following:
- FREE consultation.
- Ascertain any medical conditions and medications being prescribed to the client through our client medical questionnaire.
- Working together with the client to achieve the desired HIS cosmetic enhancement to suit individual expectations and requirements.
- Completion of client consent form prior to commencing any treatment to ensure the client is fully informed and also understands HIS terms and conditions.
- Ensuring client comfort during treatment.
- Supplying after care instructions following the initial treatment.
- Arranging suitable follow up session for the second treatment.
- Providing comprehensive long term aftercare recommendations to preserve HIS cosmetic enhancement.
- Contactable 24 hours per day in case of any questions or queries before, during and after treatment.
- Providing a price guarantee on future touch up treatments.
CLIENT RECORDS
We hold all client records in complete confidence and in accordance with the Data Protection Act. We never share or sell client information without express permission from the individual involved, except where information is provided to the police or similar organisation for the purposes of crime prevention, or when we are required to do so by English law.
Your dealings with HIS Hair Clinic will never be discussed with any third party, including your relatives or friends, without your express permission to do so. By attending a consultation at HIS Hair Clinic, either in person, by phone or by any other means, it is assumed that permission is granted to us to discuss your case internally between members of staff and our associates when necessary.
We publish client photographs on our websites and in our corporate literature for the purposes of promoting our services, and providing accurate information to the general public. We are required to take photographs before and after your treatment for your client record. If you do not wish for us to use your photographs for promotional purposes, please feel free to let us know.
Please note that unless specified otherwise by our clients, all of our photographs taken before and after treatment show only the scalp area in order to conceal the identity of our clients.
We recognise that your confidentiality is important. If you have any questions regarding this please do not hesitate to contact us.
LEGAL PRACTICE
HIS Hair Clinic and its Accredited Licensees operate under a strict code of conduct and ethical guidelines. We are a highly professional organisation and adhere to all applicable legislation and quality standards.
HIS Hair Clinic is a Limited Company: Registered in England & Wales number 6951964
Our clinics in the United Kingdom (UK) and Spain are appropriately registered, where necessary, as Medical providers with their respective local authorities.
Copies of all registration documentation including insurances and relevant bylaws are displayed at our Clinics.
HIS Terms and Conditions are available on request and made available to all clients as a part of our Client Care Charter.
HIS have Professional International Practitioners insurance with specific cover relating to:
- Scalp Tattooing
- Micro Pigmentation
- Scar Camouflage
- Full Body Tattooing
- Employee liability insurance
- Employer liability insurance
- Public liability insurance
Registrations
We are registered members of The British Association of Beauty Therapy and Cosmetology (BABTAC), The Society of Permanent Cosmetics Professionals (SPCP), Alopecia UK (AUK) and The British Association of Skin Camouflage (BASC).